Frequently Asked Questions

Most customers are up and running within 30 seconds! Just copy and paste 2 lines of code into your website. No complex setup, no developer required. Our AI handles the heavy lifting, and our team provides white-glove onboarding to ensure everything works perfectly.

No worries! Your chatbot keeps working. We'll simply charge $0.01 per additional query, billed at the end of your monthly cycle. You'll get notifications when approaching your limit so there are no surprises.

Absolutely! Cancel your subscription anytime with no questions asked. Your chatbot will remain active until the end of your current billing period. We believe in earning your business every month.

SiteKick integrates seamlessly with your website, WhatsApp Business, Facebook Messenger, Telegram, Slack, and Discord. All conversations are managed from one unified dashboard, making it easy to engage customers across all channels.

Not at all! SiteKick is designed for everyone. Simply copy 2 lines of code into your website (we'll show you exactly where), and you're done. Our intuitive dashboard makes customizing your chatbot as easy as filling out a form.

During setup, you'll provide information about your business, products, and services through our simple configuration interface. Our AI uses this information to engage customers intelligently. You can update this information anytime to keep your chatbot current.

Yes! Our dashboard provides real-time analytics including conversation metrics, lead qualification data, popular questions, conversion rates, and customer engagement patterns. Use these insights to optimize your chatbot's performance.

We provide email support with responses within 2 hours during business hours. Pro subscribers also get access to live chat support and priority assistance. Plus, our extensive documentation and video tutorials help you get the most out of SiteKick.

We offer a 14-day money-back guarantee instead of a traditional free trial. This gives you full access to all features so you can truly test SiteKick with real customers. If you're not satisfied, we'll refund your first month - no questions asked.

Yes! Our AI chatbot supports multiple languages and can automatically detect and respond in your customer's preferred language. This makes it perfect for businesses with international customers.

Our AI chatbot asks intelligent questions to understand visitor needs and intent. It scores leads based on criteria you define (budget, timeline, interest level, etc.) and routes qualified leads directly to your sales team via email or integrations like Slack and Discord.

Absolutely! You can customize colors, position, welcome message, avatar, and more to match your brand. The chatbot seamlessly blends with your website's design while maintaining a professional, modern appearance.